Contacts
How to Reach Us
If you would like to get in touch with the editorial team of hathwaybroadbandsurat.com, you can reach us by email at contact@hathwaybroadbandsurat.com. This is our only contact channel, so please include all relevant details in your message so we can help you as quickly as possible.
What You Can Write About
We welcome messages on topics related to our website, including:
- Questions about our content, including our reviews and guides about rummy, teen patti and other card games;
- Corrections — if you have spotted outdated or inaccurate information on our pages, let us know;
- General feedback and suggestions on how we can improve the site;
- Partnership and advertising requests.
Response Time
We read every message we receive. We usually reply within a few business days, although response times may be slightly longer during weekends and public holidays. There is no need to send your message more than once — duplicate emails can slow down our replies.
Questions About Your Casino Account
Please note that hathwaybroadbandsurat.com is an independent review and information website. We are not a gambling operator and we do not run any casino, rummy or teen patti platform. For this reason, we cannot help with questions about:
- Deposits or withdrawals;
- Bonuses and promotional offers;
- Account registration, login problems or verification (KYC);
- Bets, game outcomes or technical issues on a gaming platform.
For all of these matters, please contact the customer support team of the casino or gaming site where you hold your account. Their contact details can usually be found in the "Support" or "Help" section of their website or app.
Need Help With Gambling?
Gambling should always remain a form of entertainment. If you feel that gambling is starting to affect your finances, relationships or wellbeing, we encourage you to seek support. In India, you can reach out to iCall, a free and confidential psychosocial helpline run by the Tata Institute of Social Sciences (TISS), which offers counselling support for issues including problem gambling:
- Helpline: 9152987821 (Monday to Saturday, 10:00 AM – 8:00 PM)
- Email: icall@tiss.edu
Support is free, confidential and available in multiple languages. Reaching out is a sign of strength, not weakness.